This Privacy Policy explains how Fynest Innovation Hub collects, uses, stores, and protects your personal information when you use our website, services, facilities, or contact us. By interacting with our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
- Full Name
- Phone Number
- Email Address
- Home/Business Address
- Identification details (for workspace & testing security)
1.2 Service-Related Information
- Training registrations
- Workspace bookings
- Business service requests
- Testing centre enquiries
- Corporate partnership enquiries
1.3 Technical Data
- IP address
- Browser type
- Device type
- Website usage data
1.4 Payment Information
We do not store card details. Payments are processed through secure third-party platforms.
2. How We Use Your Information
We use your information to:
- Process bookings and registrations
- Deliver training and services
- Communicate with you about schedules, updates, and support
- Improve our website and user experience
- Verify identity for workspace or testing entry
- Provide customer service
- Meet legal or regulatory requirements
We never sell your information to third parties.
3. Data Protection & Security
We take security seriously and use the following safeguards:
- Encrypted communication
- Secure data storage
- Access control for staff
- CCTV surveillance in facility areas (excluding private spaces)
- Regular security audits
- Safe payment processing via third-party gateways
Despite our best efforts, no digital system is 100% secure, but we take all reasonable steps to keep your data safe.
4. Cookies & Website Tracking
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze traffic and usage patterns
Users may disable cookies in their browser settings.
5. CCTV & Facility Security
We use CCTV cameras in selected areas of our facility for:
- Safety of clients and staff
- Prevention of theft or misconduct
- Monitoring of testing environments
- General security purposes
CCTV recordings are not publicly shared and are stored securely for a limited time.
6. Sharing of Information
We may share your information only with:
- Service Partners (for example: printing, tech support, or training facilitators)
- Government Authorities (ONLY when legally required)
- Exam Bodies (If you register for a test they administer, and ONLY with your consent)
We never share your data for marketing without your permission.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent to receive marketing messages
- Request a copy of your stored information
All requests must be submitted via email to: fynestinnovationhub@gmail.com
8. Data Retention
We keep your information only as long as necessary for:
- Service delivery
- Legal compliance
- Facility security
- Future bookings (unless you request deletion)
9. Third-Party Links
Our website may contain links to:
- Payment portals
- Training platforms
- Social media pages
We are not responsible for the privacy practices of external websites.
10. Updates to This Policy
We may update this Privacy Policy at any time. Updates become effective immediately once posted on our website.
Contact Us
If you have questions about this Privacy Policy or how your data is used, contact us:
Address: 5 Oba Ademola Road II, Abeokuta 111101, Ogun State
Phone: 08141823724
Email: fynestinnovationhub@gmail.com
Website: www.fynestinnovationhub.com